Effective Date: August 3, 2026
Welcome to Mind35 Delivery (“Mind35 Delivery,” “we,” “our,” or “us”). Protecting your personal information is an important part of providing our delivery services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate our website, process orders, and deliver products.
Depending on how you use our website, we may collect:
- Full name
- Email address
- Telephone number
- Billing address
- Delivery address
- Account login information
- Order history
- Customer notes provided during checkout
We do not intentionally collect unnecessary personal information.
2. Why We Collect Your Information
Your information is used solely to provide our services and improve your shopping experience.
This includes:
- Creating and managing your customer account
- Processing and confirming orders
- Delivering purchased products
- Contacting you regarding your order
- Responding to customer support requests
- Maintaining accurate order records
- Preventing fraudulent activity
- Meeting legal obligations when required
We never sell your personal information.
3. Payment Information
Payments made on our website are completed using secure credit or debit card processing. Mind35 Delivery does not store your complete card number, CVV, or other sensitive payment credentials on our servers. Payment information is transmitted using encrypted connections designed to protect your financial information during checkout.
4. Customer Accounts
Creating an account allows you to:
- View previous orders
- Save delivery information
- Manage account details
- Speed up future purchases
You are responsible for keeping your login credentials confidential.
5. Cookies
Our website uses cookies to improve functionality and provide a better browsing experience.
Cookies may be used to:
- Keep you logged in
- Remember shopping cart contents
- Store basic site preferences
- Improve website performance
You may disable cookies in your browser; however, certain website features may not function properly.
6. Order Records
To provide customer support and maintain transaction history, we keep records of completed purchases, including order details and delivery information.
These records help us:
- Resolve customer inquiries
- Verify previous purchases
- Process refunds when applicable
- Maintain accurate business records
7. How We Protect Your Information
We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Although no online system can guarantee absolute security, we continuously work to protect the information entrusted to us.
8. Sharing Information
We do not rent, trade, or sell customer information. Your information is only used as necessary to complete your order or when disclosure is required by law.
9. Data Retention
We retain personal information only for as long as necessary to:
- Maintain customer accounts
- Complete transactions
- Provide customer support
- Comply with legal and financial recordkeeping requirements
When information is no longer required, it is securely removed or anonymized where appropriate.
10. Your Rights
You may contact us at any time to:
- Request access to your personal information
- Correct inaccurate information
- Update account details
- Request deletion of your account where legally permitted
Certain information may be retained when required for legal, accounting, or security purposes.
11. Children’s Privacy
This website is intended for adults who are legally permitted to purchase our products. We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will remove it as soon as reasonably possible.
12. External Websites
Our website may include links to other websites for your convenience. We are not responsible for the privacy practices or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When significant changes are made, the updated version will be published on this page with a revised Effective Date.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.